Frequently Asked Questions

Find answers to common questions about our products, ingredients, shipping, and skincare routines.

Yes, Our formulas are designed to be effective yet gentle, with barrier-support ingredients and careful testing.

Yes, Our products are paraben-free and vegan unless otherwise stated on the product page.

Usually yes, but start slowly and patch test first. Consult your dermatologist if using prescription treatments.

It’s not a rocket science Oily skin shines quickly, dry skin feels tight, combination skin has an oily T-zone, sensitive skin reacts easily.

Use our simple system: Cleanse → Treat → Protect every day.

Hydration may improve in days. Texture and marks usually need 4–8 weeks with regular use.

Yes, Best Nighttime routine includes usage of both the serums.

Yes, UV rays through windows and visible light can still affect skin.

Choose broad-spectrum SPF 30 or higher and reapply when exposed to sun.

Yes, Use gentle, hydrating products after shaving to reduce irritation.

Consistent use of actives + sunscreen can help improve uneven tone over time.

Metros: 2–4 days. Tier 2/3 cities: 3–8 days depending on location.

You’ll receive a tracking link by SMS/email once your order ships.

Contact support within 48 hours with photos/video for replacement or resolution.

Our products are proudly manufactured in India in quality-controlled facilities.